Get our App from the App store free of charge or get the physical card at the Customer service with a price of 3,000 Kyats and register it with your NRC number/Passport number, phone number. You need to be of age 16 years and above.
Yes, you can. Just register with your passport number and your Myanmar mobile number.
We require that you register with your NRC or passport number for security purpose. Providing us these details enables us to assist you to reset your password or pin if you have forgotten it or to lock your account if you misplace your mobile phone or City Rewards card. With your mobile number we will also simplify the app login process and we will be able to send you special notifications and unique offers meant only for you.
It will not expire after you link your City Gift card to your City Rewards account via the app.
No. The Personal Data Protection Act prevents us from changing any details on a card without the owner’s consent. You can have the points transferred to your existing card or new card. However, the request for this must be in writing. Please submit your request with a copy of the death certificate to: City Reward Customer Service, firstname.lastname@example.org.
Alternatively, you can email your request and to email@example.com. Please include your account details (account number, name and NRC number) and deceased account details with a scanned copy of the death certificate in your email.